Prashant Chopra may forever be dreaming of a career in blues music, but unless a talent judge spots him in the near future, the Autogem managing director will content himself with bringing some ‘X-Factor’ to garage forecourts instead.
Autogem, established in 1963, certainly has an all-singing way of checking motorists’ tyres for pressure and tread depth readings which is hitting the right note with all manner of customers.
Autogem’s Groove Glove allows a garage mechanic to scan all four tyres on any given vehicle and discover the tread depth and alignment of each within 50 seconds – without the need for a separate tablet device to operate it.
In other words, YOU will know within seconds what is wrong with your tyre and YOU can make an informed decision on what to do next.
We saw this first hand (no pun intended) at a recent event where the Autogem team came to check our guests’ tyres. It was clear how efficient and effective the product is. And it is.
There are three things that happen when you your tyre is checked with the Groove Glove technology:
- Pull up, stop the car. Get out of the car
- Mechanic runs the handheld device over your tyre and the two lasers get to work
- The collected tyre profile data is sent to the cloud before a report is automatically sent to a printer describing the condition of the tyres – and recommendations are given accordingly.
All in sixty seconds!
The report gives a full analysis of your tyres and here is the VERY critical part – this detailed analysis uses 120 different types of algorithms to analyse the tyre scan, providing unbelievable accuracy and analysis on the state of your car’s boots.
This improves a garage’s reputation and creates a sense of much needed honesty in a fast-fit industry which isn’t always famed for such virtue.
“Sixty million tyres have been scanned worldwide to date,” says Prashant. “We have just over 5,000 UK customers, with many now starting to use our Grove Glove and all of them have very satisfied customers.”
With all tyre tread and alignment issues identified through Groove Glove, Autogem also has TPMS covered with its ‘i-sensor’ handheld device. This gives us a further advantage of making sure a customer remains safe on the road with accurate tyre pressure readings – at the swish of another handheld device.
As technology moves so quickly and our lives become increasingly demanding, Prashant is keen to share one of groove glove’s next stage of systems integration.
“Through a 3rd party systems provider, we are about to launch an additional ‘AutoReminder’ feature. This will be for those people who have had their tyres checked and don’t yet need a further attention, but will need to come back for another check in two or three months, for example,” said Prashant.
“The garage will be able to send the customer a reminder to their mobile and book in a free check. We will be first to market with this advancement and we know this will help drivers stay safe as they lead their busy lives,” he added.
There is no doubt that when speaking to Prashant, he is passionate about improving the levels of customer service provided by garages and Autogem’s tyre-related products certainly help to do this.
It was Prashant who said that ‘reputation is everything’ and we would fully agree. Garages can be one of the most daunting places to go on your own, as you are invariably out of your comfort zone and not fully aware of the underlying issues affecting your car’s performance. But seeing a mechanic using Groove Glove and ‘i-sensor’ on my car would definitely provide some reassurance, as would the results thereafter. Seeing the whole process would be a big positive as a consumer.
Prashant might still harbour hopes of picking up a plectrum and jamming with his blues bandmates, but something tells me that he’s going to have his hands full with Autogem, as their products become a smash hit.